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About Me
The ITIL® V4 Foundation Certification course by Sprintzeal is a beginner-friendly program designed to introduce learners to the fundamentals of IT service management (ITSM). It covers essential concepts such as the ITIL framework, service value system, and key practices that help organizations deliver and improve IT services effectively. The course typically includes around 16 hours of training, along with study materials, mock tests, and an exam voucher for certification provided by AXELOS / PeopleCert.
