Thank you, thank you, thank you, thank you!
I did order the CH mask, thinking that the mask was the primary issue, which: it was part of the problem, but it's definitely flow rate that's the bigger issue.
Will definitely get a regulator on my own and install it ASAP.
I will say that the people at that office were really nice, and because I was an "exception" they won't deliver to me, which actually did give me the opportunity to go out there and meet the woman who runs the office (I think it might be a franchise?) in person, which was fortunate, because not only were we able to have a discussion about CH and she made it clear that she understands as much as a non-sufferer (Is there a catch all term? Lucky Majority?) who isn't directly affected can, I was able to be effusively thankful and as charming as I could muster after the weekend I had, and then literally wept with relief when they wheeled a tank out to me.
Those of you who asked about legality of Rx refusal - good point! I'm actually lawyer, and I'm going to do some digging... if I can find some broad information or even information for any given state, I'll write up something and post it in General.
Thank you again! Wishing you all a great weekend!
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