didgens Posted October 22, 2014 Posted October 22, 2014 our oxygen vendor just called and said it was a waste of their time to drive out to our home an deliver oxygen so they weren't going to do it !!!!! W T F Quote
ThatHurtsMyHead Posted October 22, 2014 Posted October 22, 2014 Sounds like the company here in FL I USE to do business with. I don't know how much your insurance pays, but you might look at the welding O2. It's pretty cheap most places. J Quote
CHfather Posted October 22, 2014 Posted October 22, 2014 That's outrageous, and I would think there must also be something illegal about it. I'm sure you've called your doctor. If medical oxygen suppliers are regulated, you should call the offices of your state representative and state senator and get them involved. As a possible workaround, might you be able to get them to bring you a big tank (M tank) that wouldn't need refilling as often? If that's too expensive and/or you can't arrange it or find a different supplier, what about getting welding O2? [i see THMH just suggested this.] Quote
didgens Posted October 23, 2014 Author Posted October 23, 2014 Thanks fellas ,,, I called the Drs office and the receptionist said "yes ,, that patients were complaining about them and that she actually had a patient provide the name of another vendor", so I am in the works with them. We have 1 small tank full left from these people. I did call their customer service and complain ,, I never received a call back. oop .. wait wait .. an update as im typing ,, apparently someone got their butt chewed and it was just delievered... seriously ,, as I was typing .. at least their customer service realizes the legal implications. Quote
Fabalicious Posted October 24, 2014 Posted October 24, 2014 All I can say is...wow.. I wish you lived closer I would bring you one of my tanks. AND drive with you to that company and open us up an old fashioned can of whoopass. HUGS Didg! Quote
ThatHurtsMyHead Posted October 24, 2014 Posted October 24, 2014 didgens, Just goes to show the importance of escalating a complaint if companies don't do what they should. Great to hear the O2 is back! J Quote
didgens Posted October 24, 2014 Author Posted October 24, 2014 Fabac you rock ,,, I would have loved to see that ,, !! you might have had to hold me back as well.. lol. At least we now have 2 almost full tanks to hold us until I get the other straightened out and can tell the other company to shove off ! I have had to really push as a medical advocate for both my son and more recently my husband in a BIG way ,, so im not afraid to do whats needed. I call it being "Politely Persisstant". aka a NAG when needed. Quote
Fabalicious Posted October 27, 2014 Posted October 27, 2014 Thats the thing though, you should NOT have to nag to get them the medical care they need. They should be getting that and then some. When I look at what the medical field has turned into...its just disgusting. There are still those out there who are in it for the right reasons, but sadly, more and more of them are in it for money..thats it. Makes the ones who are good and really want to help people look bad. Quote
ThatHurtsMyHead Posted October 28, 2014 Posted October 28, 2014 Fabac, Oh yea. 110% agree. The entire medical process / profession has turned away from the goal of helping people, and into the goal of profit. J Quote
ToniEvo Posted October 28, 2014 Posted October 28, 2014 OMG!! Well done for being 'politely persistent'!! I bet you wanted to shove their tank up their 'nose'...I would!! So pleased you've sorted it out! What a nightmare for you. Hopefully it won't be repeated Quote
didgens Posted October 28, 2014 Author Posted October 28, 2014 thanks ToniEvo ,,, now we have enough O's to share. 2 small portables and 1 medium ,, im gonna hang on to all of them for now .. the first company is so inept I think it will take years for them to even notice we have them. I havnt received a bill from them in 4 months .. I have no idea how they stay in business. Quote
ToniEvo Posted October 29, 2014 Posted October 29, 2014 ahaha - i love it!! what a bonus, serves them right Quote
ThatHurtsMyHead Posted October 29, 2014 Posted October 29, 2014 Inept management of the O2 companies sounds pretty common I think. I have 3 E tanks from 2 prior companies, that never bothered to pick them up. Just leaving them in the closet till, who knows, they might come in handy for something. J Quote
ToniEvo Posted October 29, 2014 Posted October 29, 2014 I found a great wind-chime idea ahaha http://www.instructables.com/id/Compressed-Gas-Cylinder-Wind-Chime/ Quote
didgens Posted October 29, 2014 Author Posted October 29, 2014 you guys are killin me .. lol ,, those actually sound lovely ,, makes me feel like im by the ocean and Im hearing the boats tackle clanging .. very peaceful Quote
ThatHurtsMyHead Posted October 30, 2014 Posted October 30, 2014 I'm soooooo doing that! Sounds like halyards clanging on a sailboat mast. J Quote
didgens Posted October 30, 2014 Author Posted October 30, 2014 halyards .. that's the dang word I was looking for .. sheesh Quote
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